Claim/Complaint Retrieval

Tender Award Claim/Complaint Retrieval

You can list all Tender Award Claims/Complaints:

GET /api/2.3/tenders/9347ba8701344744bba03bd4d268c55b/awards/a8d69a40d16e47f3af7235c37ed90b60/complaints HTTP/1.0
Host: api-sandbox.openprocurement.org


200 OK
Content-Type: application/json; charset=UTF-8

{
  "data": [
    {
      "status": "claim",
      "documents": [
        {
          "hash": "md5:00000000000000000000000000000000",
          "author": "complaint_owner",
          "title": "Complaint_Attachement.pdf",
          "url": "http://public.docs-sandbox.openprocurement.org/get/74e2b0a8d8674bc5ba2e54e8be0f1ff1?KeyID=2469e056&Signature=nRUYhAcQQkPQrAkG19aaWGSBTa9e0SrchWM23%252BzT%252BSGxDdUHd%252Baf1kK584iRW%2Ff5bxrr48xrwWfA7SWwNkDCBQ%253D%253D",
          "format": "application/pdf",
          "documentOf": "tender",
          "datePublished": "2017-06-17T15:33:08.173614+03:00",
          "id": "9f06a82fad5c40809a93704ec0c90b42",
          "dateModified": "2017-06-17T15:33:08.173650+03:00"
        }
      ],
      "description": "complaint description",
      "title": "complaint title",
      "author": {
        "contactPoint": {
          "email": "soleksuk@gmail.com",
          "telephone": "+380 (432) 21-69-30",
          "name": "Сергій Олексюк"
        },
        "identifier": {
          "scheme": "UA-EDR",
          "id": "00137256",
          "uri": "http://www.sc.gov.ua/"
        },
        "name": "ДКП «Школяр»",
        "address": {
          "postalCode": "21100",
          "countryName": "Україна",
          "streetAddress": "вул. Островського, 33",
          "region": "м. Вінниця",
          "locality": "м. Вінниця"
        }
      },
      "dateSubmitted": "2017-06-17T15:33:08.441802+03:00",
      "complaintID": "UA-2017-06-17-000001.5",
      "date": "2017-06-17T15:33:08.457126+03:00",
      "type": "claim",
      "id": "9bc223dd8d884e10a233ef5827ca6a7e"
    },
    {
      "status": "claim",
      "description": "complaint description",
      "title": "complaint title",
      "author": {
        "contactPoint": {
          "email": "soleksuk@gmail.com",
          "telephone": "+380 (432) 21-69-30",
          "name": "Сергій Олексюк"
        },
        "identifier": {
          "scheme": "UA-EDR",
          "id": "00137256",
          "uri": "http://www.sc.gov.ua/"
        },
        "name": "ДКП «Школяр»",
        "address": {
          "postalCode": "21100",
          "countryName": "Україна",
          "streetAddress": "вул. Островського, 33",
          "region": "м. Вінниця",
          "locality": "м. Вінниця"
        }
      },
      "dateSubmitted": "2017-06-17T15:33:08.698521+03:00",
      "complaintID": "UA-2017-06-17-000001.6",
      "date": "2017-06-17T15:33:08.698481+03:00",
      "type": "claim",
      "id": "0439ef18877245b09ba59ab3c771add4"
    }
  ]
}

And check individual complaint or claim:

GET /api/2.3/tenders/9347ba8701344744bba03bd4d268c55b/awards/a8d69a40d16e47f3af7235c37ed90b60/complaints/9bc223dd8d884e10a233ef5827ca6a7e HTTP/1.0
Host: api-sandbox.openprocurement.org


200 OK
Content-Type: application/json; charset=UTF-8

{
  "data": {
    "status": "claim",
    "documents": [
      {
        "hash": "md5:00000000000000000000000000000000",
        "author": "complaint_owner",
        "title": "Complaint_Attachement.pdf",
        "url": "http://public.docs-sandbox.openprocurement.org/get/74e2b0a8d8674bc5ba2e54e8be0f1ff1?KeyID=2469e056&Signature=nRUYhAcQQkPQrAkG19aaWGSBTa9e0SrchWM23%252BzT%252BSGxDdUHd%252Baf1kK584iRW%2Ff5bxrr48xrwWfA7SWwNkDCBQ%253D%253D",
        "format": "application/pdf",
        "documentOf": "tender",
        "datePublished": "2017-06-17T15:33:08.173614+03:00",
        "id": "9f06a82fad5c40809a93704ec0c90b42",
        "dateModified": "2017-06-17T15:33:08.173650+03:00"
      }
    ],
    "description": "complaint description",
    "title": "complaint title",
    "author": {
      "contactPoint": {
        "email": "soleksuk@gmail.com",
        "telephone": "+380 (432) 21-69-30",
        "name": "Сергій Олексюк"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "id": "00137256",
        "uri": "http://www.sc.gov.ua/"
      },
      "name": "ДКП «Школяр»",
      "address": {
        "postalCode": "21100",
        "countryName": "Україна",
        "streetAddress": "вул. Островського, 33",
        "region": "м. Вінниця",
        "locality": "м. Вінниця"
      }
    },
    "dateSubmitted": "2017-06-17T15:33:08.441802+03:00",
    "complaintID": "UA-2017-06-17-000001.5",
    "date": "2017-06-17T15:33:08.457126+03:00",
    "type": "claim",
    "id": "9bc223dd8d884e10a233ef5827ca6a7e"
  }
}

Claim Submission

If tender award is favoriting only one supplier, or in any other viable case, participants can submit Tender Award Claim.

Tender Award Claim Submission (with documents)

At first create a claim. Send POST request with bidder’s access token.

POST /api/2.3/tenders/9347ba8701344744bba03bd4d268c55b/awards/a8d69a40d16e47f3af7235c37ed90b60/complaints?acc_token=3aca0f0c46fe4b65af658066d327c521 HTTP/1.0
Authorization: Basic YnJva2VyOg==
Content-Length: 775
Content-Type: application/json
Host: api-sandbox.openprocurement.org

{
  "data": {
    "title": "complaint title",
    "description": "complaint description",
    "author": {
      "contactPoint": {
        "telephone": "+380 (432) 21-69-30",
        "name": "Сергій Олексюк",
        "email": "soleksuk@gmail.com"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "id": "00137256",
        "uri": "http://www.sc.gov.ua/"
      },
      "name": "ДКП «Школяр»",
      "address": {
        "countryName": "Україна",
        "postalCode": "21100",
        "region": "м. Вінниця",
        "streetAddress": "вул. Островського, 33",
        "locality": "м. Вінниця"
      }
    }
  }
}


201 Created
Content-Type: application/json; charset=UTF-8
Location: http://api-sandbox.openprocurement.org/api/2.3/tenders/9347ba8701344744bba03bd4d268c55b/awards/a8d69a40d16e47f3af7235c37ed90b60/complaints/9bc223dd8d884e10a233ef5827ca6a7e

{
  "access": {
    "token": "dd9813a1897048e4918b41394815a99e"
  },
  "data": {
    "status": "draft",
    "description": "complaint description",
    "title": "complaint title",
    "author": {
      "contactPoint": {
        "email": "soleksuk@gmail.com",
        "telephone": "+380 (432) 21-69-30",
        "name": "Сергій Олексюк"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "id": "00137256",
        "uri": "http://www.sc.gov.ua/"
      },
      "name": "ДКП «Школяр»",
      "address": {
        "postalCode": "21100",
        "countryName": "Україна",
        "streetAddress": "вул. Островського, 33",
        "region": "м. Вінниця",
        "locality": "м. Вінниця"
      }
    },
    "complaintID": "UA-2017-06-17-000001.5",
    "date": "2017-06-17T15:33:07.939825+03:00",
    "type": "claim",
    "id": "9bc223dd8d884e10a233ef5827ca6a7e"
  }
}

Then upload necessary documents:

POST /api/2.3/tenders/9347ba8701344744bba03bd4d268c55b/awards/a8d69a40d16e47f3af7235c37ed90b60/complaints/9bc223dd8d884e10a233ef5827ca6a7e/documents?acc_token=dd9813a1897048e4918b41394815a99e HTTP/1.0
Authorization: Basic YnJva2VyOg==
Content-Length: 343
Content-Type: application/json
Host: api-sandbox.openprocurement.org

{
  "data": {
    "url": "http://public.docs-sandbox.openprocurement.org/get/74e2b0a8d8674bc5ba2e54e8be0f1ff1?KeyID=2469e056&Signature=gH3fgg0YNzhucN%2FPC29I26PiVJ79bNQR92Z8yI557X%2BPo67511AuhiwKuZ59iiO5%2B599VztDA5MHvVsRGstvAQ%3D%3D",
    "title": "Complaint_Attachement.pdf",
    "hash": "md5:00000000000000000000000000000000",
    "format": "application/pdf"
  }
}


201 Created
Content-Type: application/json; charset=UTF-8
Location: http://api-sandbox.openprocurement.org/api/2.3/tenders/9347ba8701344744bba03bd4d268c55b/awards/a8d69a40d16e47f3af7235c37ed90b60/complaints/9bc223dd8d884e10a233ef5827ca6a7e/documents/9f06a82fad5c40809a93704ec0c90b42

{
  "data": {
    "hash": "md5:00000000000000000000000000000000",
    "author": "complaint_owner",
    "title": "Complaint_Attachement.pdf",
    "url": "http://public.docs-sandbox.openprocurement.org/get/74e2b0a8d8674bc5ba2e54e8be0f1ff1?KeyID=2469e056&Signature=nRUYhAcQQkPQrAkG19aaWGSBTa9e0SrchWM23%252BzT%252BSGxDdUHd%252Baf1kK584iRW%2Ff5bxrr48xrwWfA7SWwNkDCBQ%253D%253D",
    "format": "application/pdf",
    "documentOf": "tender",
    "datePublished": "2017-06-17T15:33:08.173614+03:00",
    "id": "9f06a82fad5c40809a93704ec0c90b42",
    "dateModified": "2017-06-17T15:33:08.173650+03:00"
  }
}

Submit tender award claim:

PATCH /api/2.3/tenders/9347ba8701344744bba03bd4d268c55b/awards/a8d69a40d16e47f3af7235c37ed90b60/complaints/9bc223dd8d884e10a233ef5827ca6a7e?acc_token=dd9813a1897048e4918b41394815a99e HTTP/1.0
Authorization: Basic YnJva2VyOg==
Content-Length: 29
Content-Type: application/json
Host: api-sandbox.openprocurement.org

{
  "data": {
    "status": "claim"
  }
}


200 OK
Content-Type: application/json; charset=UTF-8

{
  "data": {
    "status": "claim",
    "documents": [
      {
        "hash": "md5:00000000000000000000000000000000",
        "author": "complaint_owner",
        "title": "Complaint_Attachement.pdf",
        "url": "http://public.docs-sandbox.openprocurement.org/get/74e2b0a8d8674bc5ba2e54e8be0f1ff1?KeyID=2469e056&Signature=nRUYhAcQQkPQrAkG19aaWGSBTa9e0SrchWM23%252BzT%252BSGxDdUHd%252Baf1kK584iRW%2Ff5bxrr48xrwWfA7SWwNkDCBQ%253D%253D",
        "format": "application/pdf",
        "documentOf": "tender",
        "datePublished": "2017-06-17T15:33:08.173614+03:00",
        "id": "9f06a82fad5c40809a93704ec0c90b42",
        "dateModified": "2017-06-17T15:33:08.173650+03:00"
      }
    ],
    "description": "complaint description",
    "title": "complaint title",
    "author": {
      "contactPoint": {
        "email": "soleksuk@gmail.com",
        "telephone": "+380 (432) 21-69-30",
        "name": "Сергій Олексюк"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "id": "00137256",
        "uri": "http://www.sc.gov.ua/"
      },
      "name": "ДКП «Школяр»",
      "address": {
        "postalCode": "21100",
        "countryName": "Україна",
        "streetAddress": "вул. Островського, 33",
        "region": "м. Вінниця",
        "locality": "м. Вінниця"
      }
    },
    "dateSubmitted": "2017-06-17T15:33:08.441802+03:00",
    "complaintID": "UA-2017-06-17-000001.5",
    "date": "2017-06-17T15:33:08.457126+03:00",
    "type": "claim",
    "id": "9bc223dd8d884e10a233ef5827ca6a7e"
  }
}

Tender Award Claim Submission (without documents)

You can submit claim that does not need additional documents:

POST /api/2.3/tenders/9347ba8701344744bba03bd4d268c55b/awards/a8d69a40d16e47f3af7235c37ed90b60/complaints?acc_token=3aca0f0c46fe4b65af658066d327c521 HTTP/1.0
Authorization: Basic YnJva2VyOg==
Content-Length: 794
Content-Type: application/json
Host: api-sandbox.openprocurement.org

{
  "data": {
    "status": "claim",
    "title": "complaint title",
    "description": "complaint description",
    "author": {
      "contactPoint": {
        "telephone": "+380 (432) 21-69-30",
        "name": "Сергій Олексюк",
        "email": "soleksuk@gmail.com"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "id": "00137256",
        "uri": "http://www.sc.gov.ua/"
      },
      "name": "ДКП «Школяр»",
      "address": {
        "countryName": "Україна",
        "postalCode": "21100",
        "region": "м. Вінниця",
        "streetAddress": "вул. Островського, 33",
        "locality": "м. Вінниця"
      }
    }
  }
}


201 Created
Content-Type: application/json; charset=UTF-8
Location: http://api-sandbox.openprocurement.org/api/2.3/tenders/9347ba8701344744bba03bd4d268c55b/awards/a8d69a40d16e47f3af7235c37ed90b60/complaints/0439ef18877245b09ba59ab3c771add4

{
  "access": {
    "token": "205f8b1ee3044236a756fa475402eb16"
  },
  "data": {
    "status": "claim",
    "description": "complaint description",
    "title": "complaint title",
    "author": {
      "contactPoint": {
        "email": "soleksuk@gmail.com",
        "telephone": "+380 (432) 21-69-30",
        "name": "Сергій Олексюк"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "id": "00137256",
        "uri": "http://www.sc.gov.ua/"
      },
      "name": "ДКП «Школяр»",
      "address": {
        "postalCode": "21100",
        "countryName": "Україна",
        "streetAddress": "вул. Островського, 33",
        "region": "м. Вінниця",
        "locality": "м. Вінниця"
      }
    },
    "dateSubmitted": "2017-06-17T15:33:08.698521+03:00",
    "complaintID": "UA-2017-06-17-000001.6",
    "date": "2017-06-17T15:33:08.698481+03:00",
    "type": "claim",
    "id": "0439ef18877245b09ba59ab3c771add4"
  }
}

Claim’s Answer

Answer to resolved claim

PATCH /api/2.3/tenders/9347ba8701344744bba03bd4d268c55b/awards/a8d69a40d16e47f3af7235c37ed90b60/complaints/9bc223dd8d884e10a233ef5827ca6a7e?acc_token=44d1f72ba3de4e3e8cc052f614b3dbd9 HTTP/1.0
Authorization: Basic YnJva2VyOg==
Content-Length: 442
Content-Type: application/json
Host: api-sandbox.openprocurement.org

{
  "data": {
    "status": "answered",
    "resolutionType": "resolved",
    "tendererAction": "Виправлено неконкурентні умови",
    "resolution": "Виправлено неконкурентні умови"
  }
}


200 OK
Content-Type: application/json; charset=UTF-8

{
  "data": {
    "status": "answered",
    "documents": [
      {
        "hash": "md5:00000000000000000000000000000000",
        "author": "complaint_owner",
        "title": "Complaint_Attachement.pdf",
        "url": "http://public.docs-sandbox.openprocurement.org/get/74e2b0a8d8674bc5ba2e54e8be0f1ff1?KeyID=2469e056&Signature=nRUYhAcQQkPQrAkG19aaWGSBTa9e0SrchWM23%252BzT%252BSGxDdUHd%252Baf1kK584iRW%2Ff5bxrr48xrwWfA7SWwNkDCBQ%253D%253D",
        "format": "application/pdf",
        "documentOf": "tender",
        "datePublished": "2017-06-17T15:33:08.173614+03:00",
        "id": "9f06a82fad5c40809a93704ec0c90b42",
        "dateModified": "2017-06-17T15:33:08.173650+03:00"
      }
    ],
    "description": "complaint description",
    "author": {
      "contactPoint": {
        "email": "soleksuk@gmail.com",
        "telephone": "+380 (432) 21-69-30",
        "name": "Сергій Олексюк"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "id": "00137256",
        "uri": "http://www.sc.gov.ua/"
      },
      "name": "ДКП «Школяр»",
      "address": {
        "postalCode": "21100",
        "countryName": "Україна",
        "streetAddress": "вул. Островського, 33",
        "region": "м. Вінниця",
        "locality": "м. Вінниця"
      }
    },
    "resolutionType": "resolved",
    "type": "claim",
    "title": "complaint title",
    "tendererAction": "Виправлено неконкурентні умови",
    "dateAnswered": "2017-06-17T15:33:09.125758+03:00",
    "tendererActionDate": "2017-06-17T15:33:09.125783+03:00",
    "dateSubmitted": "2017-06-17T15:33:08.441802+03:00",
    "complaintID": "UA-2017-06-17-000001.5",
    "date": "2017-06-17T15:33:09.138898+03:00",
    "resolution": "Виправлено неконкурентні умови",
    "id": "9bc223dd8d884e10a233ef5827ca6a7e"
  }
}

Satisfied Claim

Satisfying resolution

PATCH /api/2.3/tenders/9347ba8701344744bba03bd4d268c55b/awards/a8d69a40d16e47f3af7235c37ed90b60/complaints/9bc223dd8d884e10a233ef5827ca6a7e?acc_token=dd9813a1897048e4918b41394815a99e HTTP/1.0
Authorization: Basic YnJva2VyOg==
Content-Length: 51
Content-Type: application/json
Host: api-sandbox.openprocurement.org

{
  "data": {
    "status": "resolved",
    "satisfied": true
  }
}


200 OK
Content-Type: application/json; charset=UTF-8

{
  "data": {
    "status": "resolved",
    "documents": [
      {
        "hash": "md5:00000000000000000000000000000000",
        "author": "complaint_owner",
        "title": "Complaint_Attachement.pdf",
        "url": "http://public.docs-sandbox.openprocurement.org/get/74e2b0a8d8674bc5ba2e54e8be0f1ff1?KeyID=2469e056&Signature=nRUYhAcQQkPQrAkG19aaWGSBTa9e0SrchWM23%252BzT%252BSGxDdUHd%252Baf1kK584iRW%2Ff5bxrr48xrwWfA7SWwNkDCBQ%253D%253D",
        "format": "application/pdf",
        "documentOf": "tender",
        "datePublished": "2017-06-17T15:33:08.173614+03:00",
        "id": "9f06a82fad5c40809a93704ec0c90b42",
        "dateModified": "2017-06-17T15:33:08.173650+03:00"
      }
    ],
    "description": "complaint description",
    "author": {
      "contactPoint": {
        "email": "soleksuk@gmail.com",
        "telephone": "+380 (432) 21-69-30",
        "name": "Сергій Олексюк"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "id": "00137256",
        "uri": "http://www.sc.gov.ua/"
      },
      "name": "ДКП «Школяр»",
      "address": {
        "postalCode": "21100",
        "countryName": "Україна",
        "streetAddress": "вул. Островського, 33",
        "region": "м. Вінниця",
        "locality": "м. Вінниця"
      }
    },
    "resolutionType": "resolved",
    "type": "claim",
    "title": "complaint title",
    "satisfied": true,
    "tendererAction": "Виправлено неконкурентні умови",
    "dateAnswered": "2017-06-17T15:33:09.125758+03:00",
    "tendererActionDate": "2017-06-17T15:33:09.125783+03:00",
    "dateSubmitted": "2017-06-17T15:33:08.441802+03:00",
    "complaintID": "UA-2017-06-17-000001.5",
    "date": "2017-06-17T15:33:09.404096+03:00",
    "resolution": "Виправлено неконкурентні умови",
    "id": "9bc223dd8d884e10a233ef5827ca6a7e"
  }
}

Disagreement with decision

PATCH /api/2.3/tenders/9347ba8701344744bba03bd4d268c55b/awards/a8d69a40d16e47f3af7235c37ed90b60/complaints/0439ef18877245b09ba59ab3c771add4?acc_token=205f8b1ee3044236a756fa475402eb16 HTTP/1.0
Authorization: Basic YnJva2VyOg==
Content-Length: 52
Content-Type: application/json
Host: api-sandbox.openprocurement.org

{
  "data": {
    "status": "resolved",
    "satisfied": false
  }
}


200 OK
Content-Type: application/json; charset=UTF-8

{
  "data": {
    "status": "resolved",
    "description": "complaint description",
    "title": "complaint title",
    "resolutionType": "resolved",
    "type": "claim",
    "author": {
      "contactPoint": {
        "email": "soleksuk@gmail.com",
        "telephone": "+380 (432) 21-69-30",
        "name": "Сергій Олексюк"
      },
      "identifier": {
        "scheme": "UA-EDR",
        "id": "00137256",
        "uri": "http://www.sc.gov.ua/"
      },
      "name": "ДКП «Школяр»",
      "address": {
        "postalCode": "21100",
        "countryName": "Україна",
        "streetAddress": "вул. Островського, 33",
        "region": "м. Вінниця",
        "locality": "м. Вінниця"
      }
    },
    "satisfied": false,
    "dateAnswered": "2017-06-17T15:33:09.677816+03:00",
    "dateSubmitted": "2017-06-17T15:33:08.698521+03:00",
    "complaintID": "UA-2017-06-17-000001.6",
    "date": "2017-06-17T15:33:09.956513+03:00",
    "resolution": "Виправлено неконкурентні умови",
    "id": "0439ef18877245b09ba59ab3c771add4"
  }
}